Contact Us and T&C

A fully refundable deposit equivalent to the first night’s stay is required subject to cancellation policy below to secure the room within 24hrs of the booking being made, guests will be sent an email with bank details where the deposit can be paid, the balance is payable on arrival. There is free car parking available, however we cannot accept any liability for any damage or theft to vehicles while parked within our grounds.

We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do however appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases,

TANK MUSEUM EVENT BOOKINGS 2025

Please be aware that any bookings taken for TANK MUSEUM EVENT'S 2025,deposits are non refundable owing to the huge demand for this event. If you are booking less than 10 days before your arrival date then the full amount for your stay will be required within 24 hrs of making your booking otherwise your booking will automatically be cancelled.

We do advise you obtain holiday insurance in case of the unexpected because it happens more often than you might realise.

Cancellations THIS DOES NOT APPLY TO TANKFEST BOOKINGS

If more than 7 days of your arrival date,1st night’s accommodation deposit will be refunded.

If less than 7 days of your arrival date then your deposit will not be refunded. However we will allow you to rebook your stay once within the same year subject to availability.

In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

Deposit To be paid by BACS within 24hrs of your booking being made. The lead guest on the booking will receive an email with the relevant bank details. If there is no response within the 24hr booking period, your booking will automatically be cancelled. Please take this into consideration when booking. We will not be held responsible for any expenses you may incur as a result of deposit not being received. Overseas guest will need to arrange payment so we receive the full amount of the room booked and not the amount after any charges that you may incur.

Any outstanding balance for your stay can be paid with Cash or BACS.

Insurance

We do advise you obtain a quality holiday insurance in case of the unexpected because it happens more often than you might realise.

Circumstances Beyond Our Control (Force Majeure)

We cannot accept responsibility for unforeseen circumstances beyond our control. These include (but not limited to) adverse weather conditions, fire, riot, war, terrorist activity (or threat of such activity), industrial dispute, natural disaster, or injuries or death of an individual(s) through accidental circumstances unconnected with The Withies.

Damage

We reserve the right to charge for any damage or loss caused by yourself or a member of your party for the replacement, cleaning or repair of the item(s) belonging to The Withies, damaged either wilfully or because reasonable precautions have not been taken. By making a booking you are accepting responsibility for any damage or loss caused by yourself or a member of your party. Full payment for any such damage or loss must be paid to the provider upon demand.

Lost Keys

On arrival, you will be given a front door and bedroom key. It is your responsibility to ensure safety of your keys and key ring and return them at the end of your stay on check out. Loss of keys will be subject to a lost key charge of £20.

Guest Rooms and Quiet Times

In line with the environmental ethos of The Withies, we kindly ask that guests turn off all lights and fans when you are not in the room. Please respect other guests and the hosts by observing the quiet times between the hours of 22.00 hrs and 06.30 hrs. 

Smoking, Vaping and Takeaway Foods

Smoking, vaping and takeaway food are not permitted anywhere on the property.

Pets

Sorry we do not accept pets.

Twin/Super king en-suite £110.00 prpn (inc Breakfast) 

Double with sole use private facilities £100.00 prpn (inc Breakfast)

Double with sole use private facilities as a single room £85.00 prpn (inc Breakfast)

Exclusively adults only.

Maximum occupancy 2 adults per room.

Minimum 2 night stay February - October

We want you to have a safe and relaxing stay with us. To ensure the safety of all of our guests, we have completed a Covid-19 Risk Assessment and implemented a number of changes.

Although the Covid Pandemic has officially ended, Covid-19 is still with us. If after making your booking with us, you are unwell, please do not travel and call us to re-book your stay. Unfortunately if you travel and are not well we will not be able to accommodate you and there will be no refund of any monies paid.

We have hand sanitizer available in the entrance hall, bedrooms and breakfast room please use it as you wish for the duration of your stay.

The bedrooms have been cleaned with antibacterial disinfectant and well ventilated prior to your arrival, please leave the windows open when you leave us.

Breakfast 

No change to the cooked breakfast but where possible, individual packaged products will be used for cereals, preserves, fruit juice. Only fruit with skin will be provided.

Thank you

Christine & Andy

By booking you are agreeing to the above terms & conditions in relation to being unwell and not to travel but to re-book your stay with us.